Privacy Policy

We value your privacy and are committed to protecting your personal and operational data. This Privacy Policy explains how our application collects, uses, stores, and safeguards information.

  • Information We Collect

    The application may collect the following information to ensure proper functionality:

    • User Information: Login credentials such as username and password used for authentication.
    • Device Information: IMEI number, brand, model, and device condition details captured during diagnosis or video recording.
    • Media Data: Device videos recorded using the IoT lightbox for inventory verification and audit purposes.
    • Technical Data: App logs, timestamps, and basic device information for performance monitoring and issue resolution.

  • How We Use the Information

    The collected information is used strictly for business and operational purposes, including:

    • Authenticating authorized warehouse users
    • Capturing device condition through video recording
    • Generating QR codes for recorded videos
    • Syncing and storing videos securely for verification
    • Improving app performance and resolving technical issues

  • Permissions Used

    The app requests the following permissions only when required:

    • Camera: To record device videos
    • Location: We require location access to identify nearby Wi-Fi networks needed to connect with the IoT lightbox device while using the app
    • Internet: To sync videos, generate QR codes, and communicate with backend systems

  • Data Sharing and Disclosure

    We do not sell, rent, or share personal data with third parties.

  • Data Storage and Security

    All data is securely transmitted and stored using industry-standard security measures. Access is restricted to authorized personnel only.

  • User Control and Responsibility

    The application is intended for authorized warehouse personnel only. Users are responsible for maintaining the confidentiality of their login credentials and ensuring proper usage as per organizational policies.

  • Data Retention

    Device videos, QR codes, and related inventory data are retained only as long as necessary for operational purposes and are securely deleted thereafter.

  • Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be communicated through the app or official channels.

  • Contact Us

    If you have any questions or concerns regarding this Privacy Policy or data handling practices, please contact us at support@refurbedge.com.